Cart Abandonment Spikes
“Customers abandon carts during checkout, but we can't pinpoint if it's slow page loads, payment gateway issues, or broken checkout flow.”
Every millisecond counts when customers are ready to buy. Monitor checkout performance, track conversion bottlenecks, and prevent cart abandonment with real-time insights into your e-commerce stack—from payment gateways to database queries.
Real problems experienced by teams like yours every day
“Customers abandon carts during checkout, but we can't pinpoint if it's slow page loads, payment gateway issues, or broken checkout flow.”
“Site crashes or slows down during Black Friday, Cyber Monday, losing thousands in revenue while competitors capture our customers.”
“Conversion rates drop but we only discover slow product pages, broken search, or API failures after customers complain.”
“Transactions fail silently, customers get frustrated, and we lose sales without knowing the root cause—payment gateway, timeout, or database issue.”




Measurable improvements across your DevOps workflows and business metrics
Track every checkout step, identify slow database queries, failing payment APIs, and page load issues causing drop-offs.
Monitor server capacity, database performance, and API response times during peak sales events with historical data for capacity planning.
Real-time monitoring of product pages, search functionality, and checkout flow with instant alerts for performance degradation.
Atatus adapts to how engineering teams work across development, operations, and reliability.
Debug errors and slow paths with the full context of what happened.
Atatus for developersTrack deployments and see how each release affects stability.
Atatus for DevOpsWatch latency and error rates to ship with less production risk.
Atatus for release engineers"Solid Product even better support." The integration path is incredibly simple/easy and the overall interface is very intuitive. That said, I had a handful of odd use cases that the support team was incredibly responsive in helping me work through.
Pricing, deployment, data and the agent. If something is missing, a person will answer it on a demo call.
Cart abandonment often happens due to slow page loads, payment processing delays, or unexpected errors during checkout. Atatus helps you identify the exact step where customers drop off by tracking each checkout stage with distributed tracing.
We show you slow database queries loading shipping options, payment gateway timeouts, or third-party API failures that frustrate customers. With this visibility, you can fix bottlenecks before they cost you sales.
Use Atatus to monitor your infrastructure capacity and plan for traffic spikes:
Our customers handle 10x normal traffic during peak events without downtime by planning with Atatus data.
Yes! Atatus shows you exactly what's slowing down your product pages:
You'll see Core Web Vitals metrics and can drill down into each slow element to fix it. Most customers reduce page load time by 40-60% after identifying issues with Atatus.
Atatus monitors all payment API calls (Stripe, PayPal, etc.) and alerts you when failures occur. You'll see:
This lets you quickly determine if you need to failover to a backup payment processor or contact your provider's support team.
Real User Monitoring (RUM) tracks actual customer experiences - you see exactly how real users experience your site including their device, location, and network speed. This shows you problems customers actually face.
Synthetic Monitoring runs automated tests from different locations 24/7, even when you have no traffic. This catches issues proactively before customers encounter them.
For e-commerce, you should use both: RUM to understand real customer pain points, and Synthetic to catch issues during off-hours or in regions you don't have many customers yet.
Yes! Atatus helps improve conversion by showing the connection between performance and business metrics:
E-commerce customers typically see 20-40% conversion improvement after fixing performance issues identified by Atatus, because every second of delay reduces conversions significantly.
No - while Atatus provides deep technical insights for developers, business stakeholders can use pre-built dashboards showing:
Setup requires some technical work (installing monitoring code), but once configured, anyone can view dashboards and understand site health.
Start free and send your first trace with OpenTelemetry or the Atatus agents. APM, logs, RUM, infrastructure and SIEM, all on one timeline.